• Phone Systems

    As phone system specialists, Applied IT Systems delivers a range of cost effective solutions including on premises IP-PBX and cloud based systems for any size business, whether you have 2 users or 2000. Our partners include respected industry leaders such as Cisco, Aastra, Snom, Polycom & Yealink.
  • Business Internet

    Secured Internet connectivity is delivered by Applied IT Systems using a variety of access technologies such as DSL and Ethernet (over copper, optic fibre or microwave) with these technologies typically offering symmetric upload and download speeds unlike residential connections. Our services incorporate QoS (Quality of Service), latency and jitter control to ensure call priority and quality through our private business grade network.
  • Cloud Solutions

    Applied IT Systems offers a range of cloud based solutions including dedicated cloud servers, data centres, hosted exchange, cloud disaster recovery, hosted servers and offsite backup.
  • Web Design & SEO

    At Applied IT Systems we believe every website has a mission and our job is to understand yours and build you a website that sees you achieve it. A successful website does not happen by accident and our design team have developed effective processes to ensure great outcomes
  • Fax to Email

    Applied IT Systems cloud based Fax to Email is the quickest, easiest and most cost effective way to send and receive faxes. Receive faxes through your email instantly. You can choose your own local fax number for your area or country and this will be your unique fax number. However, should you choose to retain your current fax number, it can easily be ported to our network.
  • Support

    Applied IT Systems provides both onsite and remote support for our customers with technicians available 24/7 if required. For your convenience, our Help Desk allows you to submit a support request online to be actioned by the next available operator
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Standard Features

Paging:

Contact your staff or make announcements via group paging through your handsets.

Music On Hold:

Play music on hold to callers.

Auto Attendant (IVR):

Eliminate or reduce the cost of a receptionist by having your clients automatically queued and directed to the correct department or user and educate your clients about your business, special offers, etc. whilst they are on hold.

Voicemail:

Allows your clients to leave messages when your are busy or away from your desk and you can retrieve them at your convenience.

Called ID:

Prioritises your time and allows calls to go through to voicemail when you are busy.

DND (Do Not Disturb):

With DND you can quickly place your phone in Don Not Disturb mode. This will send your calls directly to voicemail instead of making the caller hold while your phone is ringing when you are not there or busy.

Enhanced Features

Conference Rooms:

Order a “conference room” for a low set monthly fee which you can use any time of the day or night. It is simple to use as your conference participants call in to a local number at the scheduled time with only standard call charges applying. No expensive set up charges, or exorbitant call charges.

Mobile Twinning (Simultaneous Ring):

Streamline your work flow by having your mobile and desk phone ring simultaneously. Answer on either handset. Great for when you are out of the office.

Voicemail to Email:

Converting your messages to email means you can listen to them anytime, anywhere – even with a smartphone whilst you are out of the office.

There are currently over 100 PBX features that can be switched on for our clients should you need them including Call Recording, Call Reporting, Unlimited Extensions, Out of Office Remote Extensions, Directory, Call Forwarding and Call Waiting.

Our tailored PBX solutions will ensure your business has all the tools available to expand your system as your business grows.

Collaborating with industry leading partners to deliver innovative technology solutions

Collaborating with industry leading partners to deliver innovative technology solutions
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