• Phone Systems

    As phone system specialists, Applied IT Systems delivers a range of cost effective solutions including on premises IP-PBX and cloud based systems for any size business, whether you have 2 users or 2000. Our partners include respected industry leaders such as Cisco, Aastra, Snom, Polycom & Yealink.
  • Business Internet

    Secured Internet connectivity is delivered by Applied IT Systems using a variety of access technologies such as DSL and Ethernet (over copper, optic fibre or microwave) with these technologies typically offering symmetric upload and download speeds unlike residential connections. Our services incorporate QoS (Quality of Service), latency and jitter control to ensure call priority and quality through our private business grade network.
  • Cloud Solutions

    Applied IT Systems offers a range of cloud based solutions including dedicated cloud servers, data centres, hosted exchange, cloud disaster recovery, hosted servers and offsite backup.
  • Web Design & SEO

    At Applied IT Systems we believe every website has a mission and our job is to understand yours and build you a website that sees you achieve it. A successful website does not happen by accident and our design team have developed effective processes to ensure great outcomes
  • Fax to Email

    Applied IT Systems cloud based Fax to Email is the quickest, easiest and most cost effective way to send and receive faxes. Receive faxes through your email instantly. You can choose your own local fax number for your area or country and this will be your unique fax number. However, should you choose to retain your current fax number, it can easily be ported to our network.
  • Support

    Applied IT Systems provides both onsite and remote support for our customers with technicians available 24/7 if required. For your convenience, our Help Desk allows you to submit a support request online to be actioned by the next available operator
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Applied IT Systems Pty Ltd

Critical Information Summary

Information About The Service

The service:

As phone system specialists, Applied IT Systems delivers a range of cost effective solutions including on premises IP-PBX and cloud based systems for any size business, whether you have 2 users or 2000. Our partners include respected industry leaders such as Cisco, Aastra, Snom, Polycom & Yealink.

Please contact us to discuss your specific needs so that we can work with you to design a solution for you. We will also be happy to discuss with you any hardware requirements that our solutions may involve and clearly indicate any limitations or conditions to our services should there be any.

Minimum term:

Our services are available with different minimum terms as we understand that not all of our customers have the same requirements and some may require more flexibility than others.

Information About Pricing

Call rates:

These are the call rates that apply to the solution that we will design for you:

rates1 The cost of making a 2 minute call to a mobile is 52c.

Early termination charges:

Depending on the service you have chosen and its contract duration, we may charge you an early termination fee if you decided to leave us prior to the end of your contract. However, we will clearly tell you if this is the case before you sign up.

  

Other Information

Enquires, feedback and complaints:

We are committed to providing you with excellent service. Please contact us by calling 1 300 790 969 or by sending an email to info@applieditsystems.com.au if you have any questions, would like to give feedback or complain.

Telecommunications Industry Ombudsman

We encourage you to always contact us first if you experience any problem or are unhappy. We will do our best to solve your problem during our first contact. You can contact the TIO as follows: Phone: 1 800 062 058 Fax: 1 800 630 614 Online: http://www.tio.com.au/making-a-complaint This is a summary only. Please contact us for further information or visit our website for full Terms and Conditions. Summary valid as of March 2014.

Collaborating with industry leading partners to deliver innovative technology solutions

Collaborating with industry leading partners to deliver innovative technology solutions
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