• Phone Systems

    As phone system specialists, Applied IT Systems delivers a range of cost effective solutions including on premises IP-PBX and cloud based systems for any size business, whether you have 2 users or 2000. Our partners include respected industry leaders such as Cisco, Aastra, Snom, Polycom & Yealink.
  • Business Internet

    Secured Internet connectivity is delivered by Applied IT Systems using a variety of access technologies such as DSL and Ethernet (over copper, optic fibre or microwave) with these technologies typically offering symmetric upload and download speeds unlike residential connections. Our services incorporate QoS (Quality of Service), latency and jitter control to ensure call priority and quality through our private business grade network.
  • Cloud Solutions

    Applied IT Systems offers a range of cloud based solutions including dedicated cloud servers, data centres, hosted exchange, cloud disaster recovery, hosted servers and offsite backup.
  • Web Design & SEO

    At Applied IT Systems we believe every website has a mission and our job is to understand yours and build you a website that sees you achieve it. A successful website does not happen by accident and our design team have developed effective processes to ensure great outcomes
  • Fax to Email

    Applied IT Systems cloud based Fax to Email is the quickest, easiest and most cost effective way to send and receive faxes. Receive faxes through your email instantly. You can choose your own local fax number for your area or country and this will be your unique fax number. However, should you choose to retain your current fax number, it can easily be ported to our network.
  • Support

    Applied IT Systems provides both onsite and remote support for our customers with technicians available 24/7 if required. For your convenience, our Help Desk allows you to submit a support request online to be actioned by the next available operator
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We understand how frustrating IT problems can be for a business like yours, also we know how rough it can sometimes be to find dependable computer experts that are easy to reach, and able to bring efficient, fast and friendly IT Support.

Applied IT Systems has developed efficient methods to proactively maintain our clients IT environment. Delivering both a flexible and predictable service, Applied IT Systems continues to establish lasting client relationships across small to medium size organisations within Australia. Applied IT Systems support services can manage day-to-day IT systems, provide long-term advice regarding IT-related business issues, proactively prevent issues occurring and deliver exceptional value.

Onsite Fixed Support Plan: 

Applied IT Systems Onsite Maintenance & Support Agreement represents a commitment to building a longer term, more strategic business relationship with our clients. This service allows you to have the benefit of an In-House IT Department without the associated cost. One affordable monthly fee helps you make smarter use of your IT budget, ensuring you’ll be keeping your systems running at their absolute best whilst staying in control of the costs. We can even manage your onsite IP-PBX service & preventative maintenance costs by tailoring these into your maintenance agreement.

Ad Hoc Support: 

Applied IT Systems Ad Hoc Support ensures your investment is maintained even when you require infrequent access to IT support and allows you to schedule and pay for support as-you-go. Support requests are raised via the Applied IT Systems online Service Desk which then schedules the next available support engineer. Remote access to our IP-PBX’s means reduced costs associated with jobs that do not require an onsite tech visit.

Benefits associated with an Applied IT Systems Support Agreement:

• Reduce IT costs significantly with a proactive approach that identifies and resolves any issues as they arise.

• Prevent downtime and ensure network security with proven, pro-active protection from all incoming threats such as Spam, Viruses, Trojan Horses and Worms.

• Feel unlimited confidence in your IT solution with real time monitoring of your network, internet connection and backup system.

• Complete transparency with detailed reporting on all actions taken, downtime and solutions. You know what you’re getting what you pay for.

• Ultimate peace of mind thanks to our complete data backup and disaster recovery service.

• An online portal for issue tracking and monthly statements of support activity, the Applied IT Systems In-House Support Agreement provides a high level of reliability and transparency.

• 24/7 after hours support.

• Regular offsite backup of your IP-PBX configuration files.

• Minor programming changes whenever required.

Collaborating with industry leading partners to deliver innovative technology solutions

Collaborating with industry leading partners to deliver innovative technology solutions
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