• Phone Systems

    As phone system specialists, Applied IT Systems delivers a range of cost effective solutions including on premises IP-PBX and cloud based systems for any size business, whether you have 2 users or 2000. Our partners include respected industry leaders such as Cisco, Aastra, Snom, Polycom & Yealink.
  • Business Internet

    Secured Internet connectivity is delivered by Applied IT Systems using a variety of access technologies such as DSL and Ethernet (over copper, optic fibre or microwave) with these technologies typically offering symmetric upload and download speeds unlike residential connections. Our services incorporate QoS (Quality of Service), latency and jitter control to ensure call priority and quality through our private business grade network.
  • Cloud Solutions

    Applied IT Systems offers a range of cloud based solutions including dedicated cloud servers, data centres, hosted exchange, cloud disaster recovery, hosted servers and offsite backup.
  • Web Design & SEO

    At Applied IT Systems we believe every website has a mission and our job is to understand yours and build you a website that sees you achieve it. A successful website does not happen by accident and our design team have developed effective processes to ensure great outcomes
  • Fax to Email

    Applied IT Systems cloud based Fax to Email is the quickest, easiest and most cost effective way to send and receive faxes. Receive faxes through your email instantly. You can choose your own local fax number for your area or country and this will be your unique fax number. However, should you choose to retain your current fax number, it can easily be ported to our network.
  • Support

    Applied IT Systems provides both onsite and remote support for our customers with technicians available 24/7 if required. For your convenience, our Help Desk allows you to submit a support request online to be actioned by the next available operator
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  Consumer guarantees, warranties and goods we supply   Personal, domestic or household goods

If we supply you with goods that are of a kind ordinarily acquired for personal, domestic

or household use or consumption then under the Australian Consumer Law, the goods

are subject to a number of consumer guarantees that cannot be excluded or limited.

Other goods costing $40,000 or less

If we supply you with goods that are not of a kind ordinarily acquired for personal,

domestic or household use or consumption but cost no more than $40,000, the goods

are also subject to the consumer guarantees that cannot be excluded, but can be limited

in certain ways. Our customer contract may limit them as allowed by law.

The consumer guarantees

These include guarantees that:

* we can give you the title to the goods;

* the goods are free of third party interests;

* the goods are of acceptable quality (within the meaning of the Australian Consumer Law)

* they are reasonably fit for any purpose you have disclosed to us, and for any purpose for which we represent that they are reasonably fit –

   and some other matters. You can obtain full details at www.consumerlaw.gov.au

Applied IT Systems warranties

Applied IT Systems General Terms and Conditions warranty for new hardware equipment is 1 Year.

Manufacturer’s warranties

In addition to the consumer guarantees, goods we supply have the benefit of manufacturer’s warranties as follows:

 Category  Brand  Model  Manufactures Warranty  Manufacture Link
 IP Handsets
 Cisco  SPA504G  1 Year  http://www.cisco.com/en/US/products/ps10499/products_data_sheets_list.html
 Snom  710  1 Year  http://www.snom.com/en/support
 720  1 Year  http://www.snom.com/en/support
 Yealink  T28  1 Year  http://www.yealink.com/SupportDownloadfiles_detail.aspx?ProductsID=31&CateID=182&flag=142
 T38  1 Year  http://www.yealink.com/SupportDownloadfiles_detail.aspx?ProductsID=31&CateID=182&flag=142
 Routers  Netcomm  NB604N  1 Year  http://www.netcommwireless.com/products
 Billion  BIPAC7401VGP  Refer Billion  http://www.billion.com/product/voip/bipac7401vgpr3-voip-wireless-firewall-router.html
 ATA  Cisco  SPA122  Refer Cisco  http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/gatecont/ps10024/ps10029/datasheet_C78-691107.html
Linksys SPA3102 1 Year http://www.cisco.com/c/en/us/products/unified-communications/spa3102-voice-gateway-router/index.html
Swithces CISCO SRW208P 1 Year http://www.cisco.com/c/dam/en/us/td/docs/switches/lan/csbms/srw208/administration/guide/srw208.pdf
As advised above, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Notes: 1 All Warranties are Return to Factory 2 Applied It Systems General Terms and Conditions warranty and the manufactures warranty are not accumulative  

Collaborating with industry leading partners to deliver innovative technology solutions

Collaborating with industry leading partners to deliver innovative technology solutions
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